How long should I expect this process to take?

Correspondence and communication regarding complaints will be conducted within a reasonable time frame, but this is not a quick process. 

In accordance with the legislation, the registrant has 2 weeks to initially respond to the Registrar and there can be additional information required by the Registrar or Complaints Committee from you, the chiropractor or other relevant parties which takes time to gather and review. We will keep you informed along the way with regular updates, and you can contact us as well. If there is a need for a referral the complaint to a Professional Conduct or Fitness-to-Practice process, that will extend the timeline to resolving your complaint issues.